The Terra X-CITI App allows a Property Owner or a Meter Reader to automatically capture the meter reading using AI or OCR.

Enables authenticated logins, encrypted data transfers, and accurate processing of consumption and billing data. X-CITI supports real-time online and offline capture with photo attachments and GPS Coordinates on Android, iOS, and Windows Devices.

• Supports real-time online or offline capture of forms on Android, iOS and Windows Devices 
• Supports data pre-population onto digitized forms 
• Automatic allocation of jobs to Meter Readers 
• Supports Navigation to Point, Route Planning and Optimization 
• Secure login to authenticate user / device and download forms 
• Supports attachments (Photos, GPS, Fingerprints, Images and Barcode Scanning with AI and OCR) 
• Utilizes AI to recognize meter types and OCR to capture meter readings 

• Able to submit meter readings directly to the municipality 
• Accurate billing as actual readings are used 
• Ability to submit proof (photos) of meter readings 
• Allows user to view meter reading history 

• Able to plan the route and navigate to meters using Google Maps 
• Ability to flag maintenance or property access issues, etc.
• Automatically captures the GPS co-ordinates of the meter 
• Optimised and cost effective meter reading capacity

Implementing the best solutions for customers wanting to use digital pen technology in their organisations.

• Free X-Form applications available on Apple & Android stores
• Secure login to authenticate device & download forms
• Supports form capture via keyboard & unique natural handwriting
• Supports real-time online or offline capture of forms
• Supports on device field validation
• Supports on device field lookups, calculations and next-field rules
• Supports save for later upload
• Supports attachments (photo, GPS & voice memo)
• Supports pre-populated form send to device
• Supports drawing areas & signature capture
• Supports upload of forms and attachments via GPRS & wireless

 

Full integration with X-Station Forms Platform for forms setup & design, user/device management, workflow configuration and form view, edit, reporting and export.

The Benefits of X-Form app

We are here to make things simpler and faster.

These are just some of the benefits of the X-Forms App:

• The X-Form app send forms directly from tablets in the field to the office instantly
• Reduces processing costs
• Increases Efficiency
• The tablet forms are easy to use and simple to create and deploy and are available offline.
• Solid processes and full support mean that your forms go digital quicker.
• Reduced development time compared to competitors
• Solid partner relationships with mobile/tablet providers
• Data transfer is secure and includes text, images, sketches and signatures.
• Handwriting recognition, interactive logic and the option of pre-filling forms with customer information from your CRM further streamlines the data capture process.

 

Design your own forms

Our X-Form solution is quick and easy and although creating your own forms using software that sits in the cloud might sound a bit daunting, it is pretty simple. In fact, if you can use Microsoft Word or PowerPoint, you can use X-Form easily. You will find all the familiar and recognisable tools you would expect. From any web browser on any computer upload your paper form in PDF format to our X-Form wizard to enrich it with input fields. Decide field by field on handwriting or keyboard entry, set up mandatory fields and enable media attachments, GPS location grab and much more. 

It is quick, simple, and intuitive. Once your design’s finished, X-Form will automatically check and validate it for you. It is that simple!

How to complete and send your forms

• Write, sketch, and sign on the tablet version of the form as you would on paper copy.
• You can also add photos, voice recordings, GPS coordinates and submit the form.
• Simple ‘drag and drop’ digital form design – font size and type, colour, fill, shapes etc.
• Tick boxes to reduce writing and the chances of mistakes
• Fully branded forms to your own company identity
• Print on a desktop printer, send to a print shop, or publish as an electronic form
• No signal – no problem – X-form stores them until signal comes back.

 

Receive the form in seconds

The recipient(s) you setup initially can receive the professional looking PDF populated with the data and all attachments by email. All forms submitted can also be viewed in the “inbox” along with attachments and a map of where they were sent from, time and date stamped.

You can manage the entire process easily:

• Safe password-protected login
• Create permissions and privileges for individuals and user groups
• Design your own workflows
• Choose to receive pdf images, data files or both
• Choose your delivery via email, ftp site or direct to your back-end system
• Ability to see a graphic dashboard of all your most recent forms received, processed, and sent

 

Capture the Data

• Users handwrite with digital pens, make sketches, and attach images in the field
• You can capture data on tablets or smartphones too
• Get immediate validation in the field of critical information (e.g., customer name)
• Rapid data transmission in minutes not days

 

More reasons to choose X-Form

• X-Forms is the secure method for mobile inspections and data capture and reports automatically to your company’s existing database.
• X-Forms also comes packed with robust features such as our full offline and online data capture capabilities.
• Enrich your data by attaching images form the tablet itself or from external devices. When you build your forms, you can add “photo” fields at appropriate points so that users can attach images and submit them with the form. The images are processed and output as part of the form data.
• Simply capture customer signatures using stylus or finger.
• Signature fields areas are easy to add to your forms. When tapped on the tablet, a large writing area appears making it easy to capture the signature. Signatures are automatically date and time stamped.
• Automatic numeric calculations between fields or across multiple pages of a form. Electronic signature capture. Capture handwritten signatures in real-time.

 

We are here to Help

Training is quick and simple – it only takes an hour or so. There are online help panels to make things easy as you are designing your forms. But we are also always on the end of the phone or email if you need some extra help.

Making its mark Digital pen and paper technology combines the portability and social acceptance of traditional pen and paper with a computer’s ability to store, share, and act upon the information collected. Digital pen technology is more than just writing with an ordinary ink pen. Whilst the pen contains ink, looks like a normal pen albeit slightly thicker, writes on paper and is used in the same way as a normal ink pen, it is also a piece of high-tech equipment. “Alongside an ink cartridge the digital pen also contains a camera that takes and stores images as the pen writes. Digital pens are used like ordinary pens – only they are embedded with electronics capable of storing time-stamped content.

Each Digital Pen contains an infrared camera, processor, flash memory, Bluetooth, and rechargeable battery. As you write, the built-in optic lens automatically takes digital snapshots of the microdot pattern at a rate of between 50 and 100 images per second. Every snapshot contains enough data to enable the pen’s image microprocessor to determine the exact position of the digital pen, and to capture everything it writes or draws…like magic. No scanning, copying, or rekeying handwritten information ever again.

This creates a digital image of exactly what is handwritten stroke, position, time, and date stamped. The time stamp is useful for knowing the time and order in which forms are completed and, for example, spotting fraudulent activity.

At any given moment, the pen knows precisely where it is on the page, what page it is on, and which pen strokes relate to each piece of paper.

For increased security, each pen has a unique identifier allowing all information recorded by it to be traced back to the source. The data stored in the pen is encrypted and then transmitted through a docking station, connected to a computer or a Bluetooth mobile phone and via GPRS to a central server for storage, handwriting recognition, further processing and analysis, or transmission to colleagues. Both methods of data transfer use secure 128-bit encryption.

Digital pens can typically store up to 100 pages of A4 text, sufficient for the electronic data capture requirements of most businesses. They have a lithium-ion battery just like a mobile phone and are rechargeable. Each charge lasts the average user approximately 1 week of usage.

This may vary depending on how often pen usage is. The output from each completed form includes an image of the written form, a filled form, which includes any handwriting converted to text plus an XML stream of the converted handwriting.

Pattern – X-Station software module can convert any surface into a “digital surface” by covering it with the Anoto Microdot Pattern.

Almost invisible to the naked eye, the patented Anoto Microdot Pattern consists of numerous intelligent black microdots that can be read by the “eye” of the Digital Pen. When captured through the pen’s built-in optic lens, the pattern indicates the exact position of the digital pen as it moves across the surface. These snapshots are taken up to 100 times per second and ensure fast and accurate data capture every time.

Each tiny area of the microdot pattern has a unique combination of microdots with different reference positions. When the user writes on the surface, the digital pen captures information about what the user writes and where, by registering the pattern near the pen tip. The information is saved in the pen electronically and is immediately ready to be sent or downloaded as digital data.

The pattern enables distinct parts of the paper to be assigned distinct functions like predefining various parts of a form.

Concurrently with the increasing importance of forms processing, handwriting recognition has become a supplementary technology of growing significance, which Anoto can use through partnering with numerous leading players in the field. Effective recognition and conversion of handwritten text to digital documents enables substantial savings for the users when forms enabling Anoto functionality are to be stored in enterprises’ computer systems.

Print- Put the pattern to work for you: Make any surface digital with the patented Anoto Microdot Pattern.

Xcallibre works together with its partners to enable quality printing of the Anoto Microdot Pattern for a variety of business setups. Xcallibre always recommends the use of Xcallibre Qualified Printers and Xcallibre Certified Printing, but in certain cases this might not be possible or even necessary. In these cases, Xcallibre Tested Printers offer an alternative.

Qualified Printers

Xcallibre works with printer manufacturers in qualifying printing equipment, such as standard office colour laser printers, to ensure top-quality printing and printing products. Qualified printers are always recommended, especially when the quality of the printed microdot pattern is of critical importance to the performance of the complete system. The qualification includes extensive tests and requirements specified by Xcallibre. The following printer manufactures offers Anoto Qualified Printers:

• Fuji Xerox
• NEW
• EPSON

Tested Printers

Xcallibre has compiled a list containing both qualified printers as well as the results of printers tested by Xcallibre, Xcallibre partners and printer manufacturers. The Tested Printers support basic Anoto

functionality and allow faster and less extensive tests compared to qualified printing. Tested printers are (ideally) suited for PC-centric solutions and solutions/products that may not require the same quality level as the qualified printers offer. With tested printers, customers also have a broader range of printers to choose from. The list with qualified and tested printers can be found here.

General printer requirements

•  Color laser printer (600/1200/2400 dpi).
•  Postscript support is preferred.
•  128 Mb RAM (minimum).

Creating digital paper is computationally intensive. Nearly 700 000 impressions of the Anoto dot pattern are laid out on a letter or A4 page. This, with the small size of individual dots, means that your printer needs to be capable of high-density printing, typically 600 dots per inch (DPI) or greater. It also means the printer will need more memory to process the large temporary files used for the dot pattern background and the content you wish to print in the foreground. What is more, since the pen reads the infrared signature of carbon in black ink, only printers with black, carbon-based Ink can be used for printing Anoto pattern. Laser toner typically has the characteristics, but not all Inkjets used carbon-based inks; therefore, printing on inkjets depends on a) the ink provided with your printer and b) the DPI density of your printer.

To handle this also other printer characteristics are important:

• Printer memory/RAM.
  – 128Mb RAM min, 256Mb or more preferred.
• Fast printer CPU.
  – Dictates how quickly the pages are processed and therefore printed.
• Ability to disable image colour enhancements.
  – The CMY to K conversion is especially critical. This conversion is quite common, but will corrupt the pens ability to read the printed dots correctly (since K in the layout will be mixed with the pattern).
• Printer language.
  – Ask your chosen pen solution platform provider which printer language their solution support. Where possible use a Postscript/PCL printer. Some solutions, for example LivePDF, will work fine with just PCL.
• In other words, just because the general printer requirements are fulfilled, it doesn’t mean that the printer is capable of printing the pattern in a satisfying way. Consider both speed and quality, so select a printer with care.

Other surfaces

Apart from printing on paper, custom print technologies are also supported, such as printing microdot patterns on plastic tablets, whiteboards, transparent glass surfaces or LCD screens. Data may be exported in any preferred format to suit the recipient system. Typically, data may be exported as a picture (for example, in .GIF format), but most often it needs to be translated into letters and digits by character recognition software. This requires, for example, an .XML file as an input. Finally, data can be integrated into the enterprise’s back-end system for further processing and automation of subsequent procedures.

Pen Features- The digital pen is the tool that, together with the Anoto patterned paper, enables you to store and transmit basically anything you write or draw to anywhere in the world.

The main parts of the digital pen are a digital camera, an advanced image-processing unit and a Bluetooth radio transceiver. It also contains an ink cartridge so that you can actually see what you have written or drawn.

The digital pen does not have any buttons or display. It looks and feels like an ordinary ballpoint pen and you use it in the same way. You activate the pen by simply removing the cap and deactivate it by replacing the cap again. It couldn’t be easier.

The camera

The dots of the Anoto pattern are illuminated by infrared light, making them visible for the digital camera. Digital snapshots, at a rate of 100 per second, are taken of the pattern. (The ink from the pen is not visible to the camera. Therefore the pattern is not degraded by your writing.)

The image processor

The image processor calculates, in real-time, the exact position in the entire Anoto proprietary pattern. During image processing, snapshots are compared and information about how the pen is held is also gathered and stored.

The memory

All the data from the image processor is packaged and loaded into the pen memory, which can store several fully written pages.

The Bluetooth transceiver

The information is transmitted by the Bluetooth transceiver, either directly to your computer, or forwarded via a relay device (e.g. mobile phone, personal computer or handheld device) to the Anoto Look-up Service. From here some information will be forwarded for further processing elsewhere.

Ink cartridge and force sensor

The pen holds an ordinary ink cartridge to make visible all that you have written or drawn. A force-sensing resistor measures the stylus tip force.

Functions- Modern technology with a familiar feel: The Digital Pen works and feels like a traditional pen, but captures everything you write as digital data in real time. That’s what it means to write live. Xcallibre has combined small-sized, cost-efficient components with low power consumption, and a long battery life, to create the most versatile digital pen ever. Built-in Bluetooth and USB capabilities keep you connected, and with minimal to no additional training or changes to your business processes required, you can write live, right now.

Write on any surface: With the natural feel of a regular pen you can write on any surface that has the proprietary Anoto Microdot Pattern. This unique pattern works with the pen’s built-in camera to determine precise positioning on any surface, ensuring fast and accurate data capture. From whiteboards and paper sheets, to tablets and displays, or even a variety of mobile devices, the pen tips are suited to fit the desired surface, allowing you to always write digitally.

Scan barcodes: By simply ticking a box on pre-printed form or card, your pen converts into a bar code reader.

Precision positioning: Digital pens provide exact positioning on any Anoto microdot patterned surface, be it paper forms, whiteboards or glass displays. Additionally, pressure and absolute time for each position are all recorded. When this signature information is combined with world-class handwriting recognition capabilities, the resulting editable text far exceeds any other OCR solution.

Transfer in real time, anywhere: Captured data can be sent in real time via Bluetooth to different devices, such as computers, servers and mobile phones, or synchronized via USB on a computer. Simply adding the proprietary Anoto Microdot Pattern to any surface eliminates the need for buttons or a receiver, just check the send box and away it goes.

Reliable and durable: With more than 7 years of experience providing easy-to-use, intuitive, reliable and durable digital pens for an array of purposes and environments, Xcallibre is the one to trust.

Compatibility- Software Compatibility

• Microsoft Office 97 or later
• Microsoft Outlook 97 or later
• Lotus Notes 5.0 or later

Software Requirements

• Xcallibre X-Station Software
• Anoto digital writing applications
• Custom business solutions enabled by Anoto

Handset/Device Compatibility

The digital pen technology is supported by all the major mobile networks and is compatible with most leading handsets and devices.

Bluetooth

Bluetooth wireless technology is the global short-range wireless standard for personal connectivity using a broad range of electronic devices. As members of the Bluetooth Signature Group, were are committed to supporting this technology through the development of the Digital Pen.

Computer Requirements

• IBM or Compatible PC
• Windows® 98, Windows® ME, Windows® 2000 or Windows® XP
• Pentium II 300 Mhz processer (500 Mhz or higher)
• RAM – 128Mb minimum (256 Mb recommended)
• Internet Access
• Microsoft® Internet Explorer 5.01 or later, Microsoft .net framework
• Available USB port
• CD-ROM drive
• Email support requires a MAPI – compliant email client

Security- Digital pens are far more discreet and less visible than higher risk alternatives such as laptops or tablet computers – so personal security is enhanced. Data security is ensured by rapid, accurate capture and verification, transmission encryption, intelligent routing, mirrored servers in completely secure locations. For increased security, each pen has a unique identifier allowing all information recorded by it to be traced back to the source. The data stored in the pen is encrypted and then transmitted through a docking station, connected to a computer or a Bluetooth mobile phone and via GPRS to a central server and X-Station software for storage, handwriting recognition, further processing and analysis, or transmission to colleagues. Both methods of data transfer use secure 128-bit encryption by default.